What happens to the electricity account after registration?

If electricity is supplied by Eskom

If electricity is provided by Eskom, the seller must call Eskom’s call centre to close the account. In addition to this, the purchaser must call the call centre to open the electricity account in their own name.

If electricity is provided by the city

If electricity is provided by the Council, such as the City of Johannesburg or the City of Ekurhuleni, the sellers and purchasers can utilise a third party service provider, at an extra nominal fee, to have the council accounts closed and opened. If sellers or purchasers have opted to close and open these accounts on their own, without utilising these services, they will be provided with the necessary documents to assist with this process to open and close their accounts.